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exchanges & refunds

How do I Exchange our Bobux baby shoes or toddler shoes for a different size?

We can handle this one of two ways; you may purchase another pair of leather baby shoes today and send the wrong size back to us and we will credit your credit card as soon we receive them back, OR just send back the baby or toddler shoes with a note telling us what size and style you want to exchange them for, and we will send them back to you at no charge, (as long as you are exchanging an equally priced item). Please make sure the shoes are in resaleable condition.

Send your exchange via U.S. Postal Service to:
Bobux USA
PO Box 1539
Castle Rock, CO 80104

If you prefer to use UPS or FedEx please send the package to:
Bobux USA
3159 Commerce Ct.
Castle Rock, CO 80109

Can I get a refund if I'm not happy with the baby shoes or toddler shoes I purchased?

Yes, within 60 days of the date of purchase! If you are unsatisfied with your purchase of Bobux®  baby or toddler shoes please call us at 303-814-9182 and we will take care of you, or send the shoes back via U.S. Postal Service to Bobux USA PO Box 1539 Castle Rock, CO 80104 along with a note explaining the reason for the refund request.

If you prefer to use UPS or FEDEX please send the package to:
Bobux USA
3159 Commerce Ct.
Castle Rock, CO 80109

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